Support

Submit a support or data request.

Use this form for product questions, privacy requests, data deletion, or security reports. The source records a reference for operator review; no response time is promised.

What happens next

Your accepted request receives a reference number for operator review and is scheduled for deletion after 30 days
Privacy and deletion requests may require identity verification
Do not submit passwords, API keys, OAuth or review tokens, payment-card details, or signed URLs in any field
Submissions matching common credential, private-key, signed-URL, or payment-card patterns are rejected before storage; rotate any credential you exposed
Intake is capped at 1,000 accepted requests globally and 10 per trusted connection source in a rolling 24-hour window, plus 30,000 rows total; a full cap or unavailable trusted source temporarily rejects the request before storage, so retry later without changing or duplicating the message
Per-source admission stores only a keyed hash of the normalized Cloudflare connection address, not the raw address
No support message is sold or used for advertising

For urgent account control, request TikTok disconnection from your account page and retry if TikTok cannot confirm revocation. Subscription changes open Polar's secure customer portal.